Shipping

How long does it take for my order to ship?

Once you have placed your order, it will be sent to our warehouse (with stock availability) for picking and shipping dispatch. If the stock is available, shipping occurs within 1-2 business days unless otherwise stated.

 

Free Shipping Offer

Enjoy FREE standard shipping on all orders over $75 AUD.
The discount is applied automatically at checkout—no code needed.

 

How long will it take for my order to arrive?

Please refer to the table below for an estimate of delivery times to your area.

Melbourne, Sydney, Adelaide 1-4 business days after dispatch
Brisbane, Canberra, Geelong, Wollongong, Newcastle  2-5 business days after dispatch
Perth, Hobart, Darwin  3-7 business days after dispatch
Non-Metro - VIC, NSW, SA  3-7 business days after dispatch
Non-Metro - WA, TAS, QLD  4-10 business days after dispatch
Far North WA, Far North QLD and NT  7-14 business days after dispatch

 

*The above delivery times are estimates provided by our couriers. Actual delivery times may vary, and delays can occur during the peak Christmas Season or because of other factors outside of the courier's control.

 

**We do not ship to any PO Boxes or Parcel collection points.

Note: if our warehouse is out of stock, your goods will need to be ordered from our manufacturer in the next available shipment. If this occurs, please allow extra time in addition to those estimated times in the table above.

 

Damaged Prior to Delivery, Incorrect, or Missing Items Delivered

If you have received your order and the goods which are received via a 3rd party courier/delivery are damaged during transit you have 7 days after the confirmed delivery date to report any damage, incorrect items or shortages in the order. This is due to insurance requirements with our shipping providers. Any claim after those 7 days for missing, damaged or incorrect freight will be rejected, which is why we highly encourage you to contact our team via phone to confirm we have received written communication from you.

 

International Shipping

We do not ship to locations outside Australia.